Policies

Booking & Payment Policy Individuals attending public courses: Full payment must be made in order to register and hold a spot in a course.   Large groups: 50% deposit must be paid upon booking, and full payment must be made 1 week prior to the course booking. If full payment is not paid prior to the course date, course will be cancelled, and deposit will not be returned. Payments: All payments can be made to coralfacs@gmail.com via e-transfer or Credit Card upon request. Credit Card transactions are subject to an additional 3% service charge.   Cancellation & Refund Policy Individuals attending public courses: If a cancellation is made more than 1 week prior to course, participants are entitled to 50% refund. If cancellation is made less than 1 week prior to a course participants are entitled to a 25% refund. In the case that a participant needs to cancel due to unforeseen circumstances and still wish to take the course, the participant’s fees can be transferred to another course within two months of the original course date. Private group bookings: If a cancellation is made more than a week prior to the course, 50% of course fees are refundable if full payment has already been made. Deposits are non-refundable. If cancellation is made less than 1 week prior to the course, course fees are non-refundable. Administrative cancellation: If the course is cancelled by us (admin) there will be a full refund awarded to all participants registered. Participants will also have the option to transfer into another upcoming course instead of refund.